BID® Daily Newsletter Archives

February 2025

Ongoing economic and operating pressures are squeezing margins, requiring CFIs to find new and innovative ways to remain profitable. We explore some of the ways that CFIs can navigate these profitability challenges while continuing to provide a high-quality service.
As the payments space rapidly evolves, CFIs have a significant opportunity to strengthen their relationships with SMB customers by offering integrated, secure, and cost-effective payment solutions that go beyond basic processing.
Struggling small businesses are increasingly turning to credit cards to help pay operating costs. CFIs can help by offering debt counseling and innovative small business lending products. We discuss strategies.
CFIs are prioritizing digital transformation to boost efficiency and meet expectations, per BNY’s 2024 Voice of Community Banks Survey.
Using chatbots for customer service can increase efficiency for CFI personnel, but sometimes customers really need to interact with a person. We provide best practices for balancing chatbots with the human touch.
As electric vehicles gain popularity, CFI branches can benefit from offering charging stations to customers. We outline stats and discuss how charging stations can please customers and attract new business.

January 2025

01/30/2025 - Does Your Board of Directors Need Its Own Software Platform?
More CFIs are adopting board management software in an effort to increase security and efficiency for board meetings. We discuss the benefits and provide tips for finding the right software.
01/29/2025 - Unbanked in the US: Pt. 2 of 2 — Finding & Helping the Unbanked
Yesterday’s article discussed who the nation’s unbanked and underbanked are. Today, we’re providing tips on finding and servicing this group to attract new long-term customers while also boosting your brand.
01/28/2025 - Unbanked in the US: Pt. 1 of 2 — Who They Are and Why It Matters
Despite a decline in the number of unbanked and underbanked Americans, millions still fall within these groups, according to the FDIC. We discuss disproportionately unbanked and underbanked demographics and persisting barriers.
01/27/2025 - What’s in a Name? When It Comes to Malware, a Lot.
Malware and other cyber threats seem to have unconventional names. We examine the origins of malware names and how understanding them can help you prepare for cybersecurity threats.
01/23/2025 - Overseeing Third-Party Vendors’ Cybersecurity
A recent survey of financial institution executives revealed due diligence and oversight for third-party vendor cybersecurity is inadequate. We highlight key findings and provide strategies to strengthen vendor cybersecurity.
01/22/2025 - Signature Solutions for a Post-Cursive Generation
The disappearance of cursive writing instruction in most states means many Gen Z consumers can’t read or write in script. We discuss the implications for CFI branding and what constitutes a legal signature.
01/21/2025 - ‘Twas the Season for Consumer and Business Spending
From Fed funds rate projections to housing trends, we provide insights on the recent economy using standard indicators for businesses and consumers and share the latest projections for 2025.
01/16/2025 - Putting Employee Mental Health Front and Center
Statistics show employees are increasingly struggling with mental health issues, leading to leaves of absence. We share how employers can help, including the enhancement of workplace wellness programs.
01/15/2025 - Building Stronger Bonds in Small Business Lending
The FDIC’s 2024 Small Business Lending Survey reaffirms the importance of relationship-driven lending for CFIs.
01/14/2025 - BSA and AML Compliance Risk Should Be Top of Mind
Experts believe that CFIs have a heightened risk in the areas of BSA and AML compliance. We review these risks and how to identify them and suggest strategies CFIs can adopt to mitigate them.
01/13/2025 - FDIC Q3 Data: Good Times for Small Banks, but Will They Last?
Community banks notched favorable financial results in Q3’2024 as the small bank sector headed toward an upbeat end of the year. Things appear poised for a strong start to 2025.
01/09/2025 - The Evolution of Open Banking Data Standards
As open banking becomes more popular, the CFPB is working to establish standards for data sharing, assisted by FDX. CFIs should actively watch how things play out.
01/08/2025 - Step Up Your Recruitment and Retention Strategies
It’s challenging to find new employees in today’s job market. We delve into creative strategies you can use to hire the right talent and increase retention rates.
01/07/2025 - How Your Institution Can Capitalize on the Urban Migration Trend
After fleeing cities during the pandemic, many are eager to recapture the benefits of urban living. We discuss drivers of the reurbanization trend and how your institution can benefit from it.
01/06/2025 - Five Tips for Making Cybersecurity Part of Company Culture
Cybersecurity is becoming a top strategic priority for CFIs given the risk of cybercrime. We look at 5 ways to effectively combat cyber threats by embedding a strong cybersecurity culture and good cybersecurity practices.
01/03/2025 - New Virtual Currency Scam Targets CFIs and Their Customers
We've finally reached the last article in our series of most popular BIDs of 2024. Now that 2025 has arrived, we're revisiting a cyber fraud topic that went from zero to sixty very quickly. Federal authorities have issued an alert about a financial scam called “pig butchering", in which victims are lured into investing in phony schemes, often involving crypto currency. The losses can be significant. We provide tips on how to identify these scammers, if they contact you.
01/02/2025 - What Do Small Businesses Really Want From Their FI?
Following tradition, we're taking a look back at your favorite articles from this year as we BID adieu to 2024. In one of our final articles in this series, we reflect on the financial services small businesses value. BAI surveyed 600 small business owners to find out their banking preferences and what they want most from their financial institutions. Take these insights to heart to attract and retain more of them.

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